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Sales Director – Retail & Hospitality

Remote · Ghana Full-time

Job Description:

  • Sell outcome ‑ based consulting services to Retail and Hospitality organizations focused on implementing, optimizing, supporting, or expanding their HCM, Payroll, Workforce Management, or ERP platforms
  • Own and execute account strategies across Enterprise and Mid ‑ Market Retailers, Restaurants, and Hospitality brands
  • Lead complex, multi ‑ threaded sales cycles involving HR, Operations, Finance, IT, and Executive Leadership
  • Conduct deep discovery to understand Retail and Hospitality ‑ specific workforce challenges
  • Translate operational demands into a clear, quantified value narrative tied to labor efficiency, speed to productivity, and cost management
  • Partner closely with Mosaic delivery leaders to create solution scope, phased roadmaps, business cases, and long ‑ term technology strategies
  • Identify expansion opportunities post ‑ implementation across optimization, managed services, and additional transformation initiatives
  • Maintain disciplined opportunity management, forecasting accuracy, and pipeline hygiene within CRM

Requirements:

  • 5+ years of experience in consultative sales, enterprise solution selling, or professional services sales
  • Strong preference for experience selling into Retail and/or Hospitality organizations
  • Demonstrated success managing complex, multi ‑ stakeholder sales cycles and influencing executive ‑ level buyers
  • Experience selling: Consulting services (implementation, optimization, managed services) HCM, Payroll, Workforce Management, or ERP solutions
  • Ability to articulate value around labor efficiency, scalability, operational agility, and workforce optimization
  • Exceptional presentation, written, and verbal communication skills
  • Highly self ‑ directed with the ability to manage multiple pursuits and long sales cycles
  • Comfortable working fully remote with travel as required for client and partner engagement
  • Nice to haves: A completed Bachelor’s degree from an accredited University

Benefits:

  • Comprehensive benefits
  • PTO
  • Perks package

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