Excel. Empower. Advance. Shine. Belong. Explore. Flourish. Champion. Make It Happen At Hopkins! Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine, one of the premier health delivery, academic, and research institutions in the United States. JHHP is a $2.5B business serving over 400,000 lives with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP has become a leader in provider-sponsored health plans and is poised for future growth. About this Job: The incumbent will be responsible for the delivery of training modules on case management, disease specific conditions, disease management and population health, along with CM computer documentation systems and Disease Management Databases. This role supports clinical staff across Health Services which includes UM, Medical Directors, CM, Appeals, Pharmacy, etc. This position assists in the documentation process including training manuals, workflows, “tips” and updates. Participates in the assessment of training effectiveness and partners with our QA team which identifies trends. Assists in development of interventions to ensure workflow compliance. Tasks & Duties of this position:

• Conducts training sessions for JHHP staff using written materials, oral presentations and audio-visual equipment to assist groups in development of sound skills
• Assists in the development of programs that reflect the needs of the organization.
• Revises training programs based on evaluations and assessments.
• Analyzes and evaluates training programs for impact and effectiveness
• Identifies problem areas based on data integrity monitoring.
• Assists in design of interventions to address problem areas.
• Delivers interventions to end users

Requirements: Education:

• Completion of an accredited Nursing Program (RN); BSN and/or MSW degree required

Work Experience:

• Requires three years of managed care experience.
• Training or teaching experience required.

Salary Range: Minimum 43.61/hour - Maximum 67.59/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. The Hospital reserves the right to modify employee schedules as needed. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.