General Summary: Provide high-quality, in-depth legal and non-legal research and information services. Work closely with team members and attorneys to support administrative tasks and deliver excellent client service. Responsibilities:

• Conduct timely and cost-effective research as requested by attorneys, patent scientists, and staff members in all practice areas utilizing print and electronic resources.
• Maintain a high level of customer service by (i) analyzing information and presenting relevant, well-targeted research findings and (ii) providing a timely response to all requests and inquiries.
• Timely and accurately record all billable time into billing system.
• Maintain expert working knowledge of the library collections, online database resources, interlibrary loan availability, document delivery, and other resources as appropriate.
• Arrange interlibrary loans with local law firms, and public and institutional libraries as needed.
• Research, evaluate and recommend new resources and technologies to further service the needs of the library users.
• Analyze usage and cost-effectiveness of electronic research services.
• Participate in resource evaluation projects, including comparisons of resources and pilot programs of new services.
• Conduct business development research in support of the Firm’s marketing and client development work.
• Participate in professional groups, listservs, and other means of communication and continued learning with other librarians to improve and expand on services, procedures, and practices in the department.
• Provide orientation training to incoming attorneys and patent scientists, and supplementary training and development to employees as requested.
• Participate in long-range planning for the library as requested.
• Attend and participate in monthly meetings of the library department.
• Other special projects or duties as assigned by the supervisor.