SCC is Europe's largest privately-owned IT company, located in Birmingham, dedicated to providing exceptional customer experiences through IT transformation. They are seeking a Repair Centre Engineer to professionally repair a variety of hardware and peripherals, ensuring compliance with company policies and maintaining high standards of repair quality.

Responsibilities

• Diagnose and repair devices such as but not limited to, PC’s, Laptops, Printers, retail equipment etc
• Ability to repair devices at component level
• Capable of supporting other departments as and when required
• Update relevant business systems to the required standards and in line with agreed processes
• Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
• To be approachable and accepting of Training requirements in relation to the role and operation
• To maintain the skills and knowledge required within the team to perform the role to the required standard
• Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided
• Must be able to embrace new technologies and adapt to change
• To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
• To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary

Skills

• Security clearance or willingness to apply will be required for this role
• Experience in electronics repair or technical maintenance environment
• Familiarity with diagnostic tools and repair techniques
• Accreditations to repair Tier1 Product repairs e.g. HP/Lenovo & Dell
• Ability to identify and resolve faults using standard diagnostic tools
• Careful and precise handling of equipment to ensure high quality repairs
• Ability to repair devices at component level
• Capable of supporting other departments as and when required
• Update relevant business systems to the required standards and in line with agreed processes
• Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
• To be approachable and accepting of Training requirements in relation to the role and operation
• To maintain the skills and knowledge required within the team to perform the role to the required standard
• Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided
• Must be able to embrace new technologies and adapt to change
• To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
• To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary

Benefits

• Large company benefits
• A broad flexible benefits scheme
• 2 paid-for volunteering days a year
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities

Company Overview