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[Remote] WFH Customer Service Rep (Entry Level)

Remote · Colombia Full-time

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is actively hiring Remote Client Support Specialists to support families and individuals nationwide in accessing essential supplemental benefit programs—all from home. This mission-driven, remote-first role is designed for professionals seeking meaningful work, long-term growth, and the opportunity to make a measurable impact.

Responsibilities

  • Conduct virtual consultations to understand each client’s needs
  • Guide individuals and families through available benefit options with clarity and professionalism
  • Support clients throughout the enrollment process
  • Maintain accurate digital records and manage timely follow-up communication
  • Deliver consistent, high-quality service to build long-term client relationships
  • Participate in ongoing training, mentorship, and team collaboration

Skills

  • Authorized to work in the United States
  • Windows-based laptop or PC with a working webcam
  • Reliable high-speed internet connection
  • Backgrounds in customer service, consulting, hospitality, or client-facing roles

Benefits

  • 100% remote position available to U.S.-based candidates
  • Flexible scheduling to support work–life balance
  • Weekly pay via direct deposit
  • Comprehensive training and licensing support
  • Performance-based bonus opportunities
  • Clear advancement pathways into leadership roles
  • Collaborative, service-focused team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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