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[Remote] Vice President of Product Management

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. The VP of Product Management – Core Product is responsible for the strategy, planning, execution, and outcomes of the company’s Core Product domain, leading a product management organization to drive revenue growth and customer value.

Responsibilities

  • Owns product strategy, roadmap, and investment priorities for the Core Product domain
  • Leads and scales a product management organization, not just individual contributors
  • Accountable for customer impact and business outcomes of Core Product initiatives
  • Serves as a strategic partner to Engineering, Architecture, Sales, Marketing, and Operations
  • Acts as the primary executive voice of the customer for the Core Product
  • Build, lead, and develop a high‑performing product management organization aligned to company objectives
  • Establish clear roles, responsibilities, and career paths for product leaders and managers
  • Set expectations for strong product discovery, customer validation, and outcome‑based delivery
  • Implement and evolve product operating rhythms to support planning, delivery, and measurement
  • Ensure continuous customer engagement to validate strategy and execution
  • Partner with Product Managers, Sales and Customer Success to test assumptions, pricing, packaging, and willingness‑to‑pay
  • Use qualitative and quantitative insights to refine strategy and roadmap
  • Partner cross‑functionally to ensure go‑to‑market readiness and adoption
  • Own the product side of launch planning, enablement, and success measurement
  • Ensure product value is realized by customers and reflected in business result
  • Recruits, hires, and develops product leaders and individual contributors
  • Sets performance expectations tied to outcomes, not activity
  • Coaches leaders to scale impact across teams and initiatives

Skills

  • Bachelor's degree in Business Administration or related field or equivalent work experience
  • 7–10+ years in product leadership roles within SaaS or platform‑based businesses
  • Demonstrated experience owning product strategy and outcomes, not just delivery
  • Proven ability to lead through complex, cross‑functional environments
  • Must be able to travel to Chicago, IL office and clients, up to 25%
  • Domain expertise in automotive, warranty, or aftermarket services strongly preferred
  • Experience with industry methodology like Scaled Agile Framework or Pragmatic marketing, preferred
  • Knowledge of Atlassian products Jira and Confluence

Benefits

  • Comprehensive Benefit Package
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
  • Paid Time Off accrued per pay period
  • 10 Paid Holidays
  • Paid Parental Leave
  • Annual Bonus Program
  • Professional Development Opportunities
  • Employee Events
  • Wellness Programs
  • Employee Discount Programs
  • Office in Park Ridge, IL - Convenient location to Blue Line
  • Eligible to enroll the first day of employment for immediate coverage.

Company Overview

  • We’re PCMI, the Global Leader in Warranty Software Solutions. It was founded in 2012, and is headquartered in Park Ridge, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.pcmicorp.com/.
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