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Remote Travel Advisor for Families

Remote · New Zealand Full-time

We're a growing remote travel team and we're looking for a detail-oriented, client-focused professional to join us as a Remote Travel Advisor for Families. In this role you'll work directly with families to plan and book personalized travel experiences, from accommodations and activities to transportation and dining, handling every detail with care and professionalism. This is a fully remote position with flexible scheduling and full training provided from day one. No prior travel industry experience required.

Key Responsibilities

Support families with booking flights, hotels, cruises, and tailored holiday packages. Communicate professionally via email, phone, and online chat. Design customized itineraries including accommodations, activities, transportation, and dining suitable for all ages Prepare personalized travel itineraries and simple proposals or quotes. Resolve booking questions and provide solutions quickly and efficiently. Maintain accurate client details and booking records. Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions. Provide dedicated support throughout the planning and travel period, handling changes or issues professionally What Were Looking For Excellent communication and interpersonal skills. Strong attention to detail with solid organizational habits Self-motivated, organized, and able to work independently. Comfortable conducting virtual consultations and using online booking tools Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential. Reliable, self-motivated, and able to manage your own schedule remotely Technical Requirements Laptop or desktop computer. Reliable broadband internet connection. Smartphone for communication and updates. Must be authorized to work in the US, UK, Australia, LATAM, or Spain

What We Offer

Fully remote work structure Flexible scheduling framework Full onboarding and structured ongoing support Collaborative team environment Access to industry-leading travel vendors, tools, and exclusive supplier perks Travel industry discounts and benefits

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