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[Remote] Technical Implementation Analyst, Carrier Integrations

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Pathpoint is a full-service wholesaler modernizing the end-to-end insurance process. As a Technical Implementation Analyst, you will translate carrier underwriting guidelines and APIs into engineering requirements while collaborating with various teams to ensure accurate integrations and support internal workflows.

Responsibilities

  • Translate carrier underwriting guidelines and API documentation into clear engineering requirements
  • Evaluate carrier APIs against Pathpoint's platform: identify gaps, edge cases, and required field mappings before build begins
  • Document, prioritize, and track requirements across carrier underwriting guidelines, engineering tickets, and internal knowledge bases
  • Build and execute QA test plans against carrier integrations, partnering with engineering to confirm builds match specifications
  • Maintain ongoing carrier integration health by surfacing API issues, ingesting carrier guideline changes, and turning them into actionable updates
  • Collaborate with Underwriting, Sales, and Operations to confirm carrier business logic is reflected accurately in our agent-facing experience and support internal workflows

Skills

  • 2-3 years of experience as a technical analyst, implementation analyst, or business systems analyst, ideally in insurance, financial services, or technology
  • Detail-oriented and rigorous when documenting requirements, with a track record of producing specs engineers can build from
  • Working knowledge of REST APIs and tools like Postman and Bruno; comfortable reading API documentation and validating responses
  • Comfortable aggregating and interpreting data from a wide variety of sources
  • Comfortable using AI tools (ChatGPT, Claude, Cursor, or similar) to accelerate research, requirements writing, and API analysis. Hungry to keep getting better at it
  • Strong communication and organizational skills; effective at prioritizing and following through across a wide variety of tasks
  • Self-starter who assimilates new tasks, tools, and processes quickly
  • Commercial insurance experience (e.g. general liability, property, etc) preferred

Benefits

  • Insurance coverage fit for an insurance company – with some plans at no cost to you
  • Competitive compensation, equity, and total rewards
  • 401(k) with an annual company match
  • 20-days of PTO (increased to 25-days after 2-years)
  • Professional development opportunities
  • Remote-first working environment with investments in in-person collaboration
  • Annual $500 home office stipend
  • Monthly $75 internet stipend
  • Generous paid parental leave
  • An early stage, tech-enabled insurance startup offering unique opportunities for growth

Company Overview

  • Pathpoint is a provider of digital insurance wholesale brokerage services for carriers. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.pathpoint.com.
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