Note: The job is a remote job and is open to candidates in USA. Inolex is a fast-growing, innovative manufacturer of sustainable personal care ingredients serving leading brands worldwide. We are seeking a proactive, relationship-driven Technical Account Manager to strengthen partnerships and deliver exceptional value through technical and commercial expertise.

Responsibilities

• Manage and grow a portfolio of regional key accounts, ensuring alignment with Inolex’s strategic priorities
• Build and maintain trusted relationships with decision makers, influencers, and technical teams at customer organizations
• Develop and execute account plans that balance short-term wins with long-term growth opportunities
• Identify opportunities within existing accounts to expand share of wallet
• Develop proposals and negotiate contracts aligned with company objectives and client needs
• Provide technical expertise on formulations, applications, and regulatory compliance; troubleshoot challenges as needed with internal teams
• Lead joint development projects and support customer innovation initiatives
• Conduct technical presentations, workshops, and training sessions for customers
• Monitor market trends and customer insights to inform product development and innovation
• Represent Inolex at industry events, tradeshows, and technical seminars
• Maintain accurate CRM records, forecasts, budgets, and reporting
• Support special projects and additional business needs as required

Skills

• Strong communication and relationship-building skills
• Ability to translate technical concepts into clear, actionable solutions
• Organized and detail-oriented with excellent time management skills
• Analytical thinking to interpret data and identify growth opportunities
• Proficiency in Microsoft Office Suite and CRM systems
• Ability to work independently and collaboratively across functions
• Problem-solving mindset with a proactive approach
• Keen ability to recognize critical details and act on insights
• Bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, or related technical field
• Minimum 5 years key account management experience in the Northeast with at least 10 years in the personal care industry
• Solid understanding of personal care ingredients, formulation, and market dynamics
• Ability to work remotely and travel to customers and on-site company meetings
• This role will be subject to approximately 25% overnight travel
• Prior formulation experience or ability to troubleshoot is a strong plus
• Active in relevant industry associations
• Passion for joining an innovative, sustainable ingredient manufacturer!

Company Overview