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[Remote] Strategic Client Partner – Billing Operations

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. Insurity is a leading provider of cloud-native insurance software, empowering organizations in the Property & Casualty market. They are seeking a Strategic Client Partner in Billing Operations to lead billing processes, enhance operational efficiency, and collaborate with senior stakeholders to drive demand for their products.

Responsibilities

  • Create credible demand in priority accounts – establishing trusted technical and business credibility with senior customer stakeholders, reframing problems, validating high-value use cases, and generating demand for the product
  • Partner to construct deal strategy for priority opportunities – shaping customer-specific value narratives, collaborating to break into priority accounts, and advancing complex or stalled deals
  • Collaborate to ensure no lead or deal leakage – maintaining accountability from first engagement through booking, driving disciplined follow-through, and preventing drop-off
  • Identify and challenge where billing creates friction and cost – where cash application is delayed, reconciliation breaks across systems, installment billing adds complexity, and limited visibility into receivables is accepted as 'just how it works.'
  • Illustrate what scalable billing looks like in practice – where billing, payments processing, and reconciliation are aligned, exceptions are minimized, cash flow is predictable, and new programs don’t require rebuilding billing each time

Skills

  • You've owned billing operations end-to-end
  • You've operated within real billing complexity
  • You go straight to where billing breaks
  • You have a clear point of view on how billing should run

Benefits

  • Work Where You Thrive
  • Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.
  • Take Time When You Need It
  • Open PTO Policy, empowering you to recharge when it matters most.
  • Benefits That Start on Day One
  • Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day
  • Award-Winning Onboarding
  • From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.
  • Grow Your Career from Within
  • We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.
  • Mentorship That Matters
  • Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.
  • Insurity Podcasts
  • Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole.
  • Keep Learning, Always
  • Fuel your growth with full access to LinkedIn Learning and Kaplan
  • Invest in Your Future—And Your Family’s
  • Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.
  • Earn When You Refer
  • Our Employee Referral Bonus program rewards you for bringing great people on board.

Company Overview

  • Insurity provides insurance companies with policy administration, claims, billing, and analytics software. It was founded in 1985, and is headquartered in Hartford, Connecticut, USA, with a workforce of 1001-5000 employees. Its website is http://www.insurity.com.
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