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[Remote] Strategic Account Manager

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. AdLib is a remote-first company focused on redefining digital advertising with innovative solutions. The Strategic Account Manager will manage key relationships, guiding clients in maximizing performance and shaping AI-driven advertising strategies.

Responsibilities

  • Own key customer relationships —understand their growth drivers, identify expansion opportunities, and mitigate risks
  • Act as a strategic advisor , guiding brands and agencies on maximizing performance marketing outcomes
  • Develop account strategies that align with industry trends and customer objectives
  • Act as the primary point of contact for clients , understanding campaign objectives and business strategies and advising on best practices for campaign setup and execution
  • Work with internal and client teams to provide performance updates , troubleshoot issues, and recommend optimizations
  • Advocate for customers internally , ensuring their needs shape our product roadmap
  • Monitor and optimize account performance , using data-driven insights to drive better results
  • Lead contract renewals and expansion efforts , securing long-term customer success

Skills

  • 5+ years of experience in account management at a Demand Side Platform
  • Experience working with most major DSPs and a strong understanding of the digital advertising ecosystem
  • Strong ability to communicate and influence across all levels, including C-suite executives
  • Experience with performance marketing, media buying, and analytics tools
  • Entrepreneurial mindset—comfortable with ambiguity and fast-moving environments
  • Excellent negotiation, presentation, and problem-solving skills

Benefits

  • Competitive salary & performance-based bonuses
  • Full medical, dental, and vision benefits
  • Unlimited PTO
  • Mac or Windows Laptop
  • Flexible, remote-first culture
  • Coworking space allowance
  • Gym allowance
  • Mobile Phone Plan allowance

Company Overview

  • AdLib is a DSP media buying platform that helps scale your programmatic campaigns smarter, faster, and more profitably. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is http://getadlib.com.
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