Note: The job is a remote job and is open to candidates in USA. OneSource Virtual (OSV) has been providing expert services to Workday customers since 2008, focusing on automating payroll, taxes, and benefits. As a Sr. Workday Benefits Consultant, you will work directly with customers to resolve complex issues, perform system testing, and manage change requests in a fast-paced environment.

Responsibilities

• Coordinate, troubleshoot, and manage Workday system issues to resolution
• Act as a primary customer point of contact for cases and projects
• Analyze business requirements, offer solutions, and guide best practices based on business, functional, and technical knowledge
• Responsible for adhering to the current BPaaS Support methodology while influencing best practices, process improvements, and procedures
• Manage time and caseload using a case management system
• Provide peer review to other consultants for production moves
• Mentor new team members as required
• Stay abreast of Workday system releases and enhancements, and communicate those to customers with recommendations for the best application for their environment

Skills

• Must have active Workday Benefits certification
• 2-4 years of Workday Benefits experience, including an understanding of benefit concepts such as plan designs, COBRA, Evidence of Insurability, and age reduction rules
• Functional experience with configuration and support of Open Enrollment (highly complex), ACA Configuration, Benefit Plans Configurations, Rate Changes, Data Loads
• Skilled in time management and multitasking, effectively handling multiple cases and customers simultaneously
• Intermediate/advanced level Excel skills
• Bachelor's degree
• Workday Reporting Certification and/or experience preferred

Company Overview

Company H1B Sponsorship