Note: The job is a remote job and is open to candidates in USA. Forward Financing is a financial technology company based in Boston, Massachusetts, committed to unlocking capital for small businesses across America. They are seeking a Senior QA Engineer to enhance quality across their integrated platform and AI-powered workflows, focusing on transforming manual testing into a comprehensive automation suite.

Responsibilities

• Design and maintain automated end tests for our ecosystem of internal and external systems
• Build evaluation frameworks for AI and LLM-powered features, defining what 'good output' means, catching regressions in prompt behavior, and testing the non-determinism that comes with generative AI
• Partner with engineers to embed testing into CI/CD pipelines so quality signals surface early, not at release time
• Contribute to a growing quality culture, sharing testing practices with engineers, weighing in on architectural decisions, and helping set standards that will scale with the team
• Foster a culture of quality ownership and shift-left testing practices across engineering teams

Skills

• 5+ years in QA or test engineering, with meaningful time spent in automation-first environments
• Expert level proficiency in test automation including APIs and SPAs
• Strong technical skills: ability to read code (Python, Golang, Ruby, TypeScript/React), understanding of software architecture, and experience with CI/CD, Git, and cloud infrastructure (AWS preferred)
• Hands-on experience testing third-party implementations and Salesforce-adjacent integrations (API testing, data sync validation, workflow verification)
• Genuine interest in AI and a desire to go deep on how to test it well and use it to test
• A strong desire to own initiatives, collaborate with teammates and strengthen a business through quality products
• Background in performance and load testing for high-volume transaction systems is a plus
• Experience building relationships and collaborating with engineers and product managers
• Comfort with the ambiguity that comes from building from zero to one
• Deep curiosity and a self-starter attitude
• Experience with low-code/AI-assisted test automation platforms (ex. Mabl, Tricentis Tosca, Katalon Studio, Testsigma, and Leapwork)
• Prior startup experience
• Experience designing tests for AI or LLM outputs like prompt evaluation, output grading, regression testing for generative systems, or similar. We care more about how you think about testing non-deterministic systems than about specific tools
• Fintech or regulated-industry exposure
• Familiarity with tools like Postman, Playwright, Jira, Datadog or equivalent

Benefits

• Annual Target Bonus: 10%
• Medical
• Dental
• Vision
• Commuter benefits
• A flexible time-off policy
• Paid parental leave
• 401k match for US employees
• Wellness reimbursement
• Volunteering days
• Annual professional development budget
• Charitable donation match
• Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees.
• Employees are welcome to work from one of our premiere office locations.

Company Overview

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