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[Remote] Sr Federal Enterprise Account Executive - AFLCMC

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500®. The role involves producing new business sales revenue from a SaaS license model through account planning, territory planning, and field-based sales activities while developing relationships with C-suite personas and advising customers on their IT roadmap.

Responsibilities

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Skills

  • 10+ years of DAF sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
  • The ability to understand the 'bigger picture' and our plans around IT
  • Experience promoting a customer success focus in a 'win as a team' environment
  • Willingness to travel up to 50%

Benefits

  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • A 401(k) Plan with company match
  • ESPP
  • Matching donations
  • A flexible time away plan
  • Family leave programs

Company Overview

  • ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.servicenow.com.
  • Company H1B Sponsorship

  • ServiceNow has a track record of offering H1B sponsorships, with 141 in 2026, 910 in 2025, 876 in 2024, 807 in 2023, 840 in 2022, 447 in 2021, 439 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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