Are you a goal-oriented professional with an entrepreneurial spirit? This role is designed for someone who loves owning outcomes and growing their technical impact. And career growth is part of the plan at this company. The Short Scoop: Bring data to life for customers who depend on reliable insight. As a key client support person, you’ll own the health, accuracy, and performance of complex data pipelines while building trusted relationships with customers. This is not a “ticket-and-pass-off” role. You’re the linchpin who diagnoses, solves, and ensures lasting fixes that keep business intelligence flowing. Location: Must reside in the United States. Strong preference for candidates located in the greater Chicago, IL area. Work Authorization: Applicants must be U.S. citizens or lawful permanent residents (Green Card holders). Why This Role Is Worth Your Time

• Full ownership of analysis, troubleshooting, and long-term solution delivery. No hand-offs or forgotten or disappearing tasks.
• Real-world impact supporting organizations that depend on your data accuracy, integrity, and technical judgment.
• Projects involving SQL, Power BI, data connectors, software upgrades, VMs, and VPN configuration and production environments.
• Autonomy balanced with collaboration in a company that values initiative, accountability, and continual learning.
• Career growth is part of the plan. Master this role, and step toward software development, configuration, client development, or support leadership.

The key to the health and well-being of all employees is knowing you have insurance that takes care of you and your family. This company knows and understands that. Benefits: medical, dental, vision, and a 401k Compensation range: $75,000 to $90,000 annually What You’ll Be Doing

• Monitor and maintain customer data integrations to ensure accuracy and timely BI delivery.
• Diagnose and resolve complex data processing issues using intermediate T-SQL on Microsoft SQL Server.
• Apply and verify software upgrades, patches, and point releases in production environments.
• Manage multiple cases with attention to detail, clear prioritization, and full follow-through with proactive communication.
• Confirm status and resolutions directly with customers before closing cases.
• Identify and implement process improvements that increase efficiency and reliability.

About You

• Be able to do the job as described.
• Degree in Computer Science, Data Science, Mathematics, or a related technical field.
• 2 to 5 years of professional experience developing in SQL, including building complex queries, stored procedures, functions, and performance tuning.
• Hands-on experience developing in at least one compiled or low-level language such as C#, C++, Java, or similar.
• Strong organizational habits and the ability to manage your work independently with consistent follow-through.
• Confident working across VMs, VPNs, and Windows-based production servers.
• Energized by mastering complexity and digging into how systems behave - your curiosity and focus drive results and growth.
• Communication is part of your success plan, with your boss, your teammates, and customers via email, phone call, and detailed documentation.

How To Apply: We’d love to see your resume, but we don’t need it to have a conversation. It is as easy as one, two, three! Send an email directly to me, teambradley123 (at) gmail (dot) com and tell me why you’re interested. Message me here on LinkedIn. If you do have your resume ready to go, apply now on this site. Setting Expectations: We’d love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don’t appear capable of doing the job. We apologize in advance, however, we will not be able to respond directly to all submissions. Sponsorship is not an option for this role. This client is an Equal Opportunity Employer This is a REMOTE ROLE! TBI Id No: JO#25-14057, REMOTE, SQL Server Support Engineer / SQL Developer / Data Systems Support Engineer Apply To this Job