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[Remote] Solution Consultant

Remote · Ghana Full-time

Note: The job is a remote job and is open to candidates in USA. Kraken is a technology company focused on creating a smart, sustainable energy system. As a Solution Consultant, you will bridge the gap between Kraken’s solutions and the needs of prospective clients, leading technical discussions and delivering product demonstrations.

Responsibilities

  • Develop a comprehensive understanding of Kraken’s features, capabilities, and differentiators
  • Collaborate with the sales team throughout the sales cycle, offering strategic input, technical knowledge, and relationship-building support
  • Deliver engaging and tailored product demos, workshops, and presentations to highlight Kraken’s unique value proposition
  • Engage with clients to identify their challenges and map their needs to Kraken’s solutions
  • Lead the creation of high-impact sales collateral, including proposals, presentations, and ad hoc materials that emphasise Kraken’s USPs
  • Address and resolve functional and technical questions from prospective clients
  • Own and contribute to RFPs and tender responses, particularly the functional and technical aspects
  • Conduct market and industry research to enhance prospecting strategies and pre-sales pitch development
  • Partner with sales, marketing, and product teams to provide customer insights and influence product roadmaps

Skills

  • Proven experience in a pre-sales, solutions architect, or technical consulting role, ideally within the energy industry
  • Strong understanding of cloud-based platforms and software solutions
  • Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders
  • Experience in software implementation, systems architecture, or business analysis
  • Proficiency in crafting compelling sales collateral, including proposals and technical documentation
  • Ability to be resourceful, adaptable, and focused on delivering impactful outcomes
  • Ability to build and maintain strong relationships with internal teams and external clients
  • Analytical mindset with a proactive approach to problem-solving
  • Familiarity with tender response processes and delivering impactful RFP content
  • Flexibility to travel as needed to support sales efforts
  • Previous experience in the energy industry or working with utility companies
  • Knowledge of emerging trends and challenges within the energy sector
  • Experience with CRM tools (e.g., Salesforce) and sales enablement platforms

Company Overview

  • Kraken is a global customer and culture platform for energy, water, and broadband. It is a sub-organization of Octopus Energy Group. It was founded in 2019, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is https://kraken.tech.
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