Note: The job is a remote job and is open to candidates in USA. Pantheon is a company that powers over 300,000 websites globally and emphasizes ownership and impact among its team members. They are seeking a Software Engineer to develop customer-facing observability features, transforming raw data into actionable insights within their product. This role involves building backend systems and collaborating with cross-functional teams to enhance product analytics capabilities.

Responsibilities

• Create backend systems that transform raw observability data from platforms like New Relic, Grafana, and Cloudflare into clear, actionable insights surfaced directly in our product
• Work on Portfolio Insights, OpenTelemetry exploration, and product analytics capabilities
• Build features customers interact with daily, not internal tooling

Skills

• 3+ years of experience building production services and features
• Go experience is a plus (or similar systems language)
• Comfortable working in React and TypeScript and GraphQL
• Comfort with BigQuery/SQL and with Python for data work
• Experience with observability platforms (New Relic, Grafana, Datadog)
• Experience with RESTful APIs and distributed systems
• Comfort with ambiguity; you'll be defining what 'meaningful insights' means to customers
• Pragmatic approach to balancing performance, cost, and delivery speed
• Care about what users see, not just APIs
• Good collaboration skills to work with product, design, and cross-functional teams
• Desire to learn observability concepts on the job (we have domain experts on the team to teach you)

Benefits

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco & Chicago)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Company Overview