All roles

Open role

[Remote] Software Engineer, AI Automations (Senior)

Remote · Ireland Full-time

Note: The job is a remote job and is open to candidates in USA. Kustomer is the industry leading conversational CRM platform perfecting every customer experience. The role involves redefining how engineers build in the age of AI, focusing on designing and deploying AI agents and automation to enhance the software development lifecycle.

Responsibilities

  • Design, build, and deploy AI agents and automation that accelerate every phase of the SDLC, from code generation and review through testing, deployment, and monitoring, making AI and agentic participants a core part of how software gets built at Kustomer
  • Stay at the forefront of AI and automation tooling, rapidly evaluating and incorporating forward thinking solutions to continuously push quality, efficiency, reliability, and development velocity
  • Partner with engineers across teams to identify friction, design solutions, and iterate quickly, championing best practices that drive real adoption of AI-powered tools across the engineering organization

Skills

  • Proven experience in a developer experience, developer tooling or platform engineering role
  • Experience evaluating, implementing and advocating for AI developer tools to solve complex engineering problems
  • 5+ years of full-stack programming background with the ability to design systems end-to-end with high-level programming languages like Go, Python, JavaScript, etc
  • Ability to see the big picture across engineering and product to identify systemic inefficiencies
  • Experience with containers and deployment with ECS and Terraform is a big plus
  • Degree in Computer Science or a related disciplines

Benefits

  • Competitive salaries and stock options
  • 100% healthcare coverage
  • 401K
  • WiFi and Mobile reimbursement
  • A generous vacation policy
  • Pension
  • Supplemental health insurance and other perks

Company Overview

  • Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service. It is a sub-organization of Meta. It was founded in 2015, and is headquartered in Short Hills, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.kustomer.com.
  • Company H1B Sponsorship

  • Kustomer has a track record of offering H1B sponsorships, with 5 in 2025, 5 in 2024, 3 in 2023, 3 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
  • More open positions

    [Remote] Senior Product Marketing Manager

    Work from home Full-time role

    [Remote] Principal GenAI Data Engineer

    Work from home Full-time role

    [Remote] Senior Engineering Manager, Billing Systems

    Work from home Full-time role

    [Remote] Customer Service (Remote)

    Work from home Full-time role

    [Remote] Sr. Staff Machine Learning Engineer, Content Ecosystem

    Work from home Full-time role

    Internal (1st Party) Quality Auditor – Aerospace (Remote)

    Work from home Full-time role

    [Remote] Lead GCP Engineer: AI Platforms & Development

    Work from home Full-time role

    Remote Marketing Opportunity – Independent Onboarding Consultant

    Work from home Full-time role

    Live Chat Support Specialist – Remote Customer Experience Champion – Entry‑Level Opportunity with Competitive $35/hr Compensation at careerzynith

    Work from home Full-time role

    [Remote] GTM System Administrator

    Work from home Full-time role

    Editorial Assistant, Flatiron

    Work from home Full-time role

    Sr CRAI/Sr CRAII (Gauteng) Sponsor dedicated

    Work from home Full-time role

    Junior Freight Dispatcher - Remote Opportunity

    Work from home Full-time role

    AI Engineer

    Work from home Full-time role

    Salesforce Business Anlyst

    Work from home Full-time role

    [Remote] Sales Development Consultant

    Work from home Full-time role

    [Remote] Enterprise Account Executive - West

    Work from home Full-time role

    Chewy Remote Careers – Work From Home Job Opportunity

    Work from home Full-time role

    Account Executive, Strategic UK&I

    Work from home Full-time role

    [Remote] Revenue Operations Manager II

    Work from home Full-time role

    Insurance Sales – Home Based

    Work from home Full-time role