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[Remote] Senior Technical Writer I

Remote · Senegal Full-time

Note: The job is a remote job and is open to candidates in USA. Inductive Automation is a company focused on empowering customers in industrial automation innovation. They are seeking a Senior Technical Writer I responsible for maintaining and developing user manuals and technical guides, ensuring the accuracy of technical content, and coaching newer team members.

Responsibilities

  • Creating clear and concise original technical content; frequently taking highly abstract concepts and grounding them in relatable language
  • Reviewing content changes submitted by the writing team, as well as external authors, with an emphasis on technical accuracy, leaning on subject matter experts as needed
  • Overseeing the writing team’s ticketing workflow, ensuring product changes are properly reviewed and follow up tasks are created
  • Taking lead roles on projects of moderate complexity
  • Independently balancing writing team tasks with cross-divisional initiatives
  • Overseeing content organization, advising other writers on strategies and approaches for document presentation
  • Collecting audience feedback on our documentation to update existing content and develop new content ideas
  • Coaching new team members on writing best practices
  • Managing and administering written content delivery platforms, such as version control systems
  • Working with management to develop and enforce department policies and standards
  • Performing any other duties as assigned by documentation leadership
  • Must complete Ignition Core Certification within a month of hire; preferably able to pass Gold Certification within six months of hire

Skills

  • Bachelor's degree in Technical Writing, English with a technical writing emphasis, or Computer Science degree/equivalent certificate highly preferred
  • 4+ years of experience in a technical writer position
  • Experience with written content editing software: Word, Confluence, Framemaker, etc
  • Experience with Markdown, or similar markup languages
  • Familiarity with a coding language (Python, Java, C++, etc.)
  • Familiarity with Git
  • Familiarity with CSS
  • Positive interpersonal communication skills
  • Must complete Ignition Core Certification within a month of hire; preferably able to pass Gold Certification within six months of hire

Benefits

  • 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
  • Paid Time Off: Receive paid holidays, vacation, and sick time
  • 401k with Match: Save for the future with our company-matching 401k program
  • World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball
  • Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire

Company Overview

  • Inductive Automation, a web-based HMI system, provides clients with SQL database-centric OPC-based control and industrial reporting systems. It was founded in 2003, and is headquartered in Sacramento, California, USA, with a workforce of 201-500 employees. Its website is http://www.inductiveautomation.com.
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