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[Remote] Senior Software Engineer, Full Stack

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Customer.io is a platform that helps over 8,000 companies send automated communications. They are seeking a Senior Software Engineer, Full Stack to design, build, and ship core product experiences while pushing boundaries on communication tools.

Responsibilities

  • Build fullstack features in Go, React, and Ember that power key customer workflows
  • Collaborate with others to turn ideas into shipped customer value
  • Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
  • Help evolve our systems to scale with more customers, messages, and use cases
  • Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output

Skills

  • 7+ years of experience building and scaling backend services and product-facing features
  • Fluency in TypeScript, React (or similar), and a statically typed backend language like Go
  • A strong care for frontend polish, backend performance, and the overall customer experience
  • Proficiency with APIs, relational databases, and writing testable, performant code
  • A bias for action over perfection, and pride in owning technical decisions

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • A professional development budget

Company Overview

  • Customer.io enables users to send newsletters to selected segments of customers using their website data. It was founded in 2012, and is headquartered in Portland, Oregon, USA, with a workforce of 201-500 employees. Its website is https://customer.io.
  • Company H1B Sponsorship

  • Customer.io has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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