Note: The job is a remote job and is open to candidates in USA. Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As a Senior Software Engineer on the Capture team, you will build and evolve systems that process communication data across various platforms, focusing on scalable, high-performance solutions for real-time media systems.

Responsibilities

• Design, develop, test, and maintain complex software systems that ingest and process real-time and recorded audio/video streams
• Build and evolve scalable media pipelines that are reliable, performant, and optimized for low-latency processing within the Pindrop platform
• Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring
• Contribute to the architecture of distributed systems that support high-throughput media ingestion and processing, ensuring scalability, fault tolerance, and maintainability
• Help define patterns for real-time and asynchronous media workflows
• Analyze and solve complex technical problems, and make recommendations for improvements and optimizations
• Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing
• Participate in code reviews and provide constructive feedback to ensure code quality and consistency
• Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes
• Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks

Skills

• Experience with real-time communication systems, including VoIP, SIP, RTP, or WebRTC
• Experience working with audio and/or video processing pipelines, codecs, or streaming technologies
• Experience building and operating micro-services and REST/gRPC APIs
• Familiarity with observability tooling (metrics, logging, tracing) and debugging distributed systems
• Experience with security best practices and compliance requirements in cloud environments
• Experience with Infrastructure as Code (Terraform/CDK) and DevOps practices, including hands-on experience with CI/CD pipelines (Jenkins/GitHub Actions) and managing applications in Kubernetes

Benefits

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid