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[Remote] Senior Software Engineer, AI Platform & Agents

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Coalition, Inc. is the world's first Active Insurance provider focused on preventing digital risk. They are seeking a Senior Software Engineer to lead the development of their internal AI platform, enabling the deployment of intelligent agents and RAG pipelines while ensuring seamless integration of AI capabilities into workflows.

Responsibilities

  • Build and maintain the core infrastructure, services, and SDKs that empower the rest of the company to leverage LLMs and Agentic workflows
  • Partner closely with Applied Scientists and Data Scientists to translate experimental models and research into scalable, production-grade AI services
  • Work with Data Engineers to design robust data pipelines that feed into RAG systems, ensuring high-quality, real-time data retrieval for AI context
  • Act as a technical consultant and facilitator for other engineering teams, helping them successfully onboard their specific AI use cases onto the platform
  • Design, document, and deploy public AI interfaces that provide an exceptional developer experience for internal users
  • Collaborate with Site Reliability Engineers (SRE) to deliver AI applications in a repeatable, stable, and highly efficient software development lifecycle
  • Develop comprehensive test cases for AI models and workflows, working with QE to ensure deterministic and reliable outcomes in a non-deterministic AI landscape

Skills

  • Expert-level API and service development in Python (required) and/or Go
  • Experience with SQL, database management
  • Hands-on experience building RAG pipelines, managing vector databases, and orchestrating multi-agent systems
  • Proven ability to communicate technical requirements effectively across Data Science, Data Engineering, and Product domains
  • Deep understanding of production-tested principles including horizontal scaling, 12-factor application design, and security principles like OWASP
  • Experience monitoring AI performance and analyzing model/software errors using tools like Sentry, DataDog, or Jaeger
  • Proficiency in container-based development with Docker and source control via Git
  • At least 5+ years of hands-on software development experience
  • Experience with AI orchestration frameworks (e.g., LangChain, LangGraph, LlamaIndex, LiteLLM, or CrewAI)
  • Production experience with distributed, event-driven, and message-driven architectures
  • Experience building self-service 'Platform-as-a-Product' for internal developers

Benefits

  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
  • Competitive compensation and opportunity for advancement

Company Overview

  • Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.coalitioninc.com.
  • Company H1B Sponsorship

  • Coalition, Inc. has a track record of offering H1B sponsorships, with 4 in 2026, 15 in 2025, 22 in 2024, 18 in 2023, 17 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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