Note: The job is a remote job and is open to candidates in USA. Copeland is a global climate technologies company focused on sustainability. They are seeking a Senior Salesforce Analytics Engineer to take ownership of their CRMA practice and build the necessary data foundations for their Sales, Service, and Operations teams.

Responsibilities

• Build and maintain CRMA dashboards, lenses, and datasets across the business, from exec KPI views to day-to-day operational reporting
• Write SAQL queries, build dataflows and recipes, and keep datasets performing reliably, and recipes documented
• Set up row-level security, sharing rules, and access controls across reporting environments
• Keep dashboards fast and data fresh, tuning performance and refresh schedules as the org grows
• Help us extend into Salesforce Data Cloud where it makes sense, connecting external data and working toward unified customer profiles
• Work closely with architects, and business analysts to scope requirements and build the right solutions
• Own problems when things break, tracing issues through data quality, pipeline logic, and dashboard behavior
• Mentor junior team members, set standards for how we build in CRMA, and keep documentation in good shape

Skills

• 7+ years on the Salesforce platform, at least 4 in CRM Analytics
• Hands-on depth in SAQL, dataflows, recipes, datasets, bindings, and dashboard JSON
• Good working knowledge of the Salesforce data model, security setup, and how Sales Cloud and Service Cloud data feeds into reporting
• You've built complex dashboards that leadership actually opens every week, every month
• Solid SOQL, SQL, and data modeling fundamentals
• Comfortable working in Git and shipping iteratively
• Authorization to work in the U.S. required: Temporary visas such as H1, L, B, J, TN or those who need sponsorship now or in the future will not be considered
• Real experience with Salesforce Data Cloud implementations
• Experience with Tableau Next, particularly for analytics that go beyond what CRMA handles natively
• MuleSoft, Snowflake, or other integration and data warehouse tools
• Python for moving or shaping data
• Salesforce Certified Administrator
• Salesforce Platform Developer I
• Salesforce CRM Analytics and Einstein Discovery Consultant
• Salesforce Data Cloud Consultant (highly preferred)

Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
• Our employee resource groups play an important role in culture and community building at Copeland.

Company Overview