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[Remote] Senior Product Manager- Live Ops

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. Scopely is a leading video game and global interactive entertainment company seeking a Senior Product Manager for Live Ops to join the Slate Development Group. The role involves shaping live ops strategy, managing day-to-day game operations, and driving data-informed improvements to enhance player experience.

Responsibilities

  • Lead the strategy and execution for events, limited-time content, and in-game communications
  • Run the live ops iteration loop, analyzing performance, forming hypotheses, and driving rapid, data-informed improvements
  • Define and maintain live ops KPIs, using metrics to guide prioritization and measuring impact on engagement and retention
  • Partner closely with the Roadmap PMs, Marketing, and cross-functional teams to align live ops plans and needs with feature development roadmaps and publishing plans
  • Build requirements for Live Ops tools, collaborating with Tech PMs and Engineering
  • Conduct hands-on analysis to uncover insights and inform prioritization and improvements
  • Flex into broader responsibilities during early development, with the role narrowing into defined ownership as the team expands
  • Mentor and support Live Ops Managers responsible for event setup, pacing, tuning, and daily execution

Skills

  • Proven experience in Product Management or Live Operations for mobile live-service games
  • Deep subject matter expertise in mobile live operations, including F2P engagement patterns, event systems, and player behavior drivers
  • Experience running events, utilising live ops tools, and driving continuous iteration
  • Strong analytical skills with the ability to make clear, data-informed decisions
  • Skilled communicator who can align and influence across disciplines
  • Excels in fast-moving, ambiguous environments and can take on hands-on responsibilities during development
  • Comfortable working across cultures and time zones
  • Experience supporting a title from development through live operations
  • Strong knowledge of mobile action RPGs, character-collection games, or systems-driven F2P genres
  • Experience working across both Chinese and Western game development cultures
  • Mandarin & English proficiency

Benefits

  • Equity
  • Bonuses
  • A comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off

Company Overview

  • Scopely is an entertainment and video game company that creates, publishes, and live-operates immersive games. It was founded in 2011, and is headquartered in Culver City, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.scopely.com.
  • Company H1B Sponsorship

  • Scopely has a track record of offering H1B sponsorships, with 3 in 2026, 16 in 2025, 18 in 2024, 16 in 2023, 16 in 2022, 25 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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