Note: The job is a remote job and is open to candidates in USA. ReflexAI is building an innovative operating system for conversation performance, ensuring high-stakes conversations are handled with confidence. They are seeking a Senior Platform Engineer to improve and maintain their multi-cloud infrastructure and enhance their platform's security and observability. This role involves cross-team collaboration and requires a strong background in platform engineering within a fast-scaling AI company.

Responsibilities

• Design, automate, and reduce the toil associated with maintaining ReflexAI’s multi-cloud infrastructure across Google Cloud and AWS
• Drive observability, reliability, and cost efficiency
• Create safe, reliable, scalable, and secure paths for software and systems to reach production
• Own the tooling that engineers use to build, test, and deploy code
• Standardize pipelines, guard rails, and gold paths to accelerate developer velocity
• Introduce and improve internal tooling that reduces operational overhead
• Improve on-call ergonomics and reduce MTTR through better instrumentation
• Implement best practices for secrets management, IAM, network security, vulnerability scanning, and container security
• Build automated checks and secure-by-default workflows into CI/CD and cloud environments
• Collaborate with Compliance and Security teams to ensure ReflexAI meets industry and customer expectations

Skills

• 5–7+ years of experience in DevOps, SRE, infrastructure, and platform engineering roles
• Deep hands-on expertise with cloud platforms (GCP and AWS) as well as Terraform and Terragrunt
• Strong experience building and maintaining CI/CD pipelines, guard rails, and golden paths for modern application stacks
• Proficiency in modern observability ecosystems (Datadog experience is a major plus)
• Solid understanding of cloud security, IAM, container security, and network architecture
• Experience with AI-driven development
• Experience working in a fast-growing startup environment
• Backend-related coding experience, primarily with Typescript
• Background supporting machine learning, model serving, or data-intensive workloads
• Exposure to compliance frameworks (SOC 2, HIPAA, GDPR, ISO 27001, HITRUST)
• Prior experience building internal developer platforms or paved-path tooling

Benefits

• Flexibility to work remotely from anywhere in the United States
• Generous retirement, equity, healthcare, and PTO policies

Company Overview