Note: The job is a remote job and is open to candidates in USA. Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. The Senior Network Engineer will manage and maintain network infrastructure, serve as a technical architect for engineering teams, and promote best practices in network design while mentoring service desk technicians.

Responsibilities

• Manage, monitor, and maintain our network infrastructure, including Starlink, Meraki switches/WAP, Palo Alto firewalls/VPN, AWS VPC, and AWS Transit Gateway
• Serve as a technical architect and consultant to other engineering teams by assisting them with network design and troubleshooting in a microservices & container-based environment (AWS, Kubernetes)
• Work with IT leadership on projects, identify new products & solutions, and research solutions
• Promote good network design practices by emphasizing Secure & compliant implementations, Redundancy/high availability, and Automation
• Mentor and train service desk technicians to help them provide level 1 and 2 support
• Act as the technical escalation point for network issues
• Configure, harden, and patch network devices & services according to security best practices and recommendations
• Monitor security alerts and investigate security incidents
• Maintain technical documentation about the systems you manage
• Communicate with stakeholders by keeping them informed of incident progress, notifying them of upcoming changes, or scheduled downtime
• Participate in on-call support rotation
• Duties will be primarily focused on Network administration, with backup provided to the systems engineering colleagues for Windows and Linux server administration

Skills

• 5+ years of experience managing on-prem & cloud network environments
• Experience in network design and troubleshooting in a cloud-based microservices environment (AWS, Kubernetes)
• Expert-level knowledge of enterprise network protocols & platforms such as IPSec, VPN, DNS, SNMP, OSPF, BGP, AWS VPC, Security Groups, peering, and routing
• Deep understanding of cloud and virtualization technologies and how they impact network performance and design
• Ability to manage an integrated cloud-based (AWS) and physical office-based infrastructure
• Strong understanding of network security requirements & best practices, and ability to analyze & respond to security incidents
• Hands-on experience with network monitoring and troubleshooting tools, including Wireshark, tcpdump, Fiddler, PRTG, Nagios, NewRelic, Grafana, Thousandeyes, Foxpass, and nmap
• Mid-level Windows and Linux server administration capabilities
• Experience writing and documenting detailed project proposals
• Experience working with vendors to solve issues, discuss roadmaps, and implement improvements
• Ability to adapt and solve problems in a fast-paced environment
• Strong interpersonal & communication skills, and ability to collaborate with others
• Ability to travel up to 25%
• Industry certifications a plus (Cisco CCNP, Palo Alto PCNSE/PCNSA, Network+)

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