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[Remote] Senior Manager, Revenue Operations

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Abby Care is building the leading AI-native platform for family-led care, addressing the growing care crisis in America. The Senior Manager, Revenue Operations will oversee Salesforce infrastructure, compensation administration, and forecasting while managing the tech stack to support the sales team.

Responsibilities

  • Contribute in working cross-functionally in ensuring our CRM is the central source of truth for our sales team
  • Help Implement territory mapping, auto-attribution logic, and partner tiering
  • Own the "Commission model." Ensure accurate, timely payouts based on strict attribution rules
  • Transform our forecasting from "gut feel" to "data science." Deliver weekly dashboards on Pipeline Velocity, CAC, and Rep Yield
  • Evaluate, implement, and manage sales tools (e.g., Maps, Outreach, ZoomInfo)

Skills

  • 5+ Years RevOps Experience
  • Salesforce Administrator Certified
  • Deep technical expertise in SFDC architecture, flows, and validation rules
  • Expert in Excel/SQL
  • Ability to model complex territory scenarios and compensation plans
  • Ability to tell a Sales Director 'No' when the data doesn't support their request
  • Work with Finance to ensure unit economics hold
  • A Bachelor's Degree or equivalent 4-year degree in a related field
  • Experience in a high-growth startup environment (Series A/B preferred)

Benefits

  • Competitive compensation packages that reflect the value you bring.
  • Full-time employees are eligible for an annual company performance bonus.
  • Comprehensive health coverage that works for you.
  • Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
  • Generous paid time off.
  • We provide policies that allow you to recharge along with 10 paid company holidays.
  • Financial savings benefits to support your future.
  • We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
  • Paid parental leave to support your growing family.
  • We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

Company Overview

  • Abby Care helps caregivers get Medicaid compensation for caring for children with disabilities or special needs. It was founded in 2021, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.abbycare.org.
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