Note: The job is a remote job and is open to candidates in USA. Confluent Health is seeking a Senior Manager for Human Resources Transformation & Centers of Excellence. This role is responsible for advancing a high-impact HR operating model and leading strategic HR transformation initiatives to enhance organizational effectiveness and employee experience.

Responsibilities

• Lead and manage HR transformation projects to streamline processes and improve service delivery across the organization
• Develop and maintain Centers of Excellence that provide expertise in key HR disciplines such as talent management, employee engagement, and organizational development
• Collaborate with senior leadership and cross-functional teams to align HR strategies with overall business objectives
• Drive the adoption of innovative HR technologies and tools to enhance workforce analytics and decision-making
• Design and improve the end-to-end employee lifecycle to reduce friction and enhance experience at scale
• Oversee change management efforts associated with HR initiatives, ensuring effective communication and stakeholder engagement
• Define and track key people metrics to demonstrate the business impact of HR programs (e.g., retention, productivity, speed-to-effectiveness)
• Coach and mentor HR team members to build capabilities and foster a high-performance culture
• Leverage workforce analytics and emerging technologies to proactively identify trends and inform decision-making
• Establish feedback loops with business leaders and employees to ensure HR solutions remain aligned with evolving needs
• Monitor and analyze HR metrics to evaluate the effectiveness of transformation initiatives and identify areas for continuous improvement
• Support the evolution of scalable, modern COEs including learning, performance, and engagement frameworks

Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred
• Minimum of 7 years of progressive experience in human resources, with at least 3 years leading transformation or Centers of Excellence initiatives
• In-depth knowledge of HR best practices, labor laws, and workforce planning in the health, wellness, and fitness industry
• Proven track record in managing complex projects and driving organizational change
• Strong analytical skills with experience in HR data analytics and metrics-driven decision making
• Excellent communication, negotiation, and interpersonal skills to effectively collaborate with diverse stakeholders
• Experience with HR information systems (HRIS) and digital HR platforms to support transformation efforts

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