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[Remote] Senior GTM Program & Partnership Manager

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. OnTrac is hiring a Senior GTM Program & Partnership Manager! The role involves coordinating execution across Marketing and Service Development for major commercial initiatives, managing launch plans, and supporting the development of OnTrac’s commercial and strategic partner program.

Responsibilities

  • Build and manage program structure: Create and maintain integrated schedules for launches, service changes, and major go-to-market initiatives, including milestones, owners, dependencies, launch gates, and key decisions
  • Run execution cadence and readiness tracking: Establish regular operating rhythms across workstreams, including status meetings, readiness reviews, checkpoints, and leadership updates, while monitoring operational, technical, commercial, and process readiness
  • Track issues and escalate risks: Maintain visibility into blockers, unresolved decisions, readiness gaps, and resource constraints; drive follow-up with owners and escalate when launch timing or execution quality is at risk
  • Maintain decision and progress reporting: Keep decision logs, issue registers, action trackers, and status summaries up to date, providing leadership with a clear view of milestones, risks, ownership, and next steps
  • Coordinate reprioritization and budget needs: Help identify where launches require sequencing adjustments, focused support, or temporary reprioritization across teams, and manage the end-to-end marketing budget across activities
  • Support and grow the partner program: Help manage OnTrac’s commercial and strategic partner program, including partner onboarding, referral and incentive programs, contracts, billing, lead management, and partner-related issue resolution
  • Identify new partner opportunities: Support the development of new commercial and strategic partnerships that complement OnTrac’s value proposition and help expand the company’s addressable market

Skills

  • Bachelor's degree or equivalent experience
  • 6–9 years of program management experience in complex cross-functional environments, preferably in B2B logistics, parcel, transportation, operations, or related go-to-market settings
  • Demonstrated experience managing schedules, dependencies, readiness, issue tracking, and escalation across multiple functions
  • Experience supporting launches, service changes, or operationally complex initiatives involving commercial, technical, or process dependencies
  • Up to 10% travel
  • Deep understanding of go-to-market fundamentals in B2B; marketing experience strongly preferred
  • Familiarity with ecommerce logistics, parcel, last mile, transportation, or related operational environments preferred

Benefits

  • Medical, dental, and vision insurance
  • Life and short- and long-term disability coverage
  • 401(k) retirement savings plan with company match
  • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
  • Two (2) floating holidays per year
  • Paid sick leave*
  • Six (6) paid company holidays
  • Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
  • Additional wellness and employee assistance programs

Company Overview

  • OnTrac is the solution of choice for last-mile e-commerce deliveries that helps retailers and shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance. It was founded in 1991, and is headquartered in Chandler, Arizona, USA, with a workforce of 5001-10000 employees. Its website is http://www.ontrac.com/.
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