Note: The job is a remote job and is open to candidates in USA. Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. The Senior Director of Analytics will lead the analytics team, set the strategic agenda, and ensure data and insights drive key business decisions for the third-party agent business.

Responsibilities

• Business analytics & strategy. Define and quantify the levers that drive the business across the agent journey — sourcing, onboarding, activation, productivity, and retention. Frame the right questions for leadership and answer them with rigor
• Agent product analytics & feature testing. Stand up a sharp, repeatable testing and measurement cadence on the agent product. Bring rigor to feature development through experimentation, instrumentation, funnel diagnostics, and causal analysis
• Core data foundations. Own the foundation everything else depends on: how we accurately calculate and pay agent commissions, calculate and resolve debt, measure retention, and attribute lifecycle activity. One source of truth, across the business
• AI-powered analytics. Set the vision for how the team uses AI to automate insight generation, focus humans on the highest-leverage work, and dramatically expand self-serve analytics. We expect to be on the cutting edge here
• Team. Inherit and grow the analytics organization. Set the bar on hiring, performance, and craft. Build a team that other parts of Ethos want to learn from
• Cross-functional partnership. Be an excellent partner to product, engineering, sales, operations, marketing, and finance — connecting dots across the business and turning insight into action
• DTC annuities support. Support our growing direct-to-consumer annuities business with tracking, sales-funnel analytics, re-engagement experimentation, and a healthy A/B testing cadence

Skills

• 10+ years in analytics, with 5+ years building and leading teams of managers and ICs
• You can take an unfamiliar business question and break it down to the structures, data, and decisions that actually matter
• You bring extreme drive and passion to discovering insight
• You move fast, give answers, and push the business forward
• You set the agenda — you don't wait to be told what to do
• Strong business analytics, with solid product analytics fluency
• Equally comfortable framing a strategy question, structuring the analysis, and writing the SQL
• Skilled in experimentation, causal inference, and instrumentation
• Track record of fixing definitions, dictionaries, taxonomies, and data quality problems at scale
• You present clearly to executives, write a sharp memo, and partner deeply with engineering on data modeling
• B2B2C experience preferred
• You've analyzed performance across enterprise accounts, small businesses, agents, uplines, and end consumers all at once
• Fintech, marketplaces, real estate tech, and insurance are all relevant; no specific domain required

Company Overview

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