Note: The job is a remote job and is open to candidates in USA. Blue Cross and Blue Shield of Minnesota is dedicated to transforming healthcare and is seeking a Senior Clinical Pharmacy Technician to improve medication-related outcomes for members. The role involves working closely with members, pharmacies, and care teams to optimize medication regimens and ensure adherence to medications.

Responsibilities

• Support pharmacists by pre-charting and reviewing pharmacy claims information to assist with member outreach
• Conduct outbound calls for refill reminders, adherence checks, and follow-up
• Assist with medication reconciliation by loading prescription claims and medication administration records into a member’s medication list within an electronic health record
• Document clinical responses from member outreach within an electronic health record to track interventions and medication adherence issues
• Schedule comprehensive medication management visits with pharmacists for members who have multiple medications/chronic conditions, including cross departmental referrals
• Participate in other population health-based interventions that impact Star Ratings and/or HEDIS quality measures

Skills

• 5+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be considered
• Current Pharmacy Registration and Certification (Certified Pharmacy Technician)
• At least 5 years of experience in ambulatory care/clinic/outpatient pharmacy, discharge, or health plan quality setting
• Clear knowledge of the top 100 commonly prescribed medication names and classes
• Experience researching medication claims history and/or escalations
• Direct patient care experience and/or customer service experience
• Microsoft/Outlook experience
• High school diploma (or equivalency) and legal authorization to work in the U.S
• Experience and knowledge working with MTM program(s) in a clinic/retail setting
• Experience with Medicare Star Ratings and HEDIS Quality measures
• Excellent verbal and written communication skills
• Epic electronic health record experience
• Learns quickly and adapts to change
• Acquires and maintains high accuracy and attention to detail

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)

Company Overview