Note: The job is a remote job and is open to candidates in USA. Kyle Eggleston operates as an independent SEO consultant based in Chicago, Illinois, providing specialized search engine optimization and digital strategy services to clients across various industries. The Senior Account Manager will oversee client accounts, ensuring high-quality service delivery and managing relationships while contributing to strategic decision-making.

Responsibilities

• Oversee a portfolio of client accounts
• Serving as the primary point of contact
• Ensuring high-quality service delivery for SEO and related digital initiatives
• Managing client relationships
• Leading account planning sessions
• Aligning project scope, timelines, and expectations
• Coordinating with consultants and other stakeholders
• Monitoring performance metrics
• Preparing reports
• Communicating insights and recommendations to clients
• Proactively identifying opportunities to expand engagements
• Resolving issues
• Maintaining strong, professional partnerships
• Contributing to process improvements
• Supporting strategic decision-making for key accounts

Skills

• Strong client relationship management and account leadership skills, including experience handling multiple accounts and priorities
• Proficiency in project coordination and communication, with the ability to manage timelines, deliverables, and stakeholder expectations in a remote environment
• Experience interpreting performance data and producing clear, actionable account reports and presentations
• Background in digital services or consulting (SEO or marketing experience beneficial), with familiarity in online performance metrics and strategic planning
• Excellent written and verbal communication skills, with a professional, client-focused approach
• Demonstrated ability to work independently, manage contract-based workloads, and collaborate effectively across virtual teams
• Bachelor's degree in business, marketing, communications, or a related field, or equivalent professional experience
• Prior experience in a senior or lead account management role is strongly preferred

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