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[Remote] Security Operations Analyst

Remote · Senegal Full-time

Note: The job is a remote job and is open to candidates in USA. Softwerx Ltd is a company that provides outsourced security event monitoring and incident response services. They are looking for a Security Operations Analyst to join their expanding team, focusing on supporting both internal and external customers in a Microsoft-centric technology environment.

Responsibilities

  • Receipt and categorisation of initial event, incident and requests from customers
  • Provide initial triage and trigger escalation/assignment as appropriate
  • Investigation of event alerts and liaising with the customer to confirm closure
  • 24/7 rota in 8 hour shift pattern (see attached)

Skills

  • Understanding of Information Security principles
  • Good written and verbal communication skills
  • Technical understanding of IT infrastructure (any of the following): Microsoft 365 suite, Azure Active Directory, Azure portal
  • Ability to install security software and applications
  • The candidate must live and hold a relevant Right to work in the UK for this role
  • The successful candidate will be required to satisfy a right to work in the UK and Standard DBS check at conditional offer stage
  • Previous experience in a SOC or security team
  • Experience with a Security Incident and Event Management (SIEM) toolset. Azure Sentinel for example
  • Experience with EDR tools
  • Microsoft certifications

Benefits

  • 33 holiday shifts per annum.
  • Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships).
  • Life Cover (2 x basic salary).
  • Employer pension contribution (4% employer, 4% employee).
  • Continual training and career development.
  • Referral Scheme.

Company Overview

  • For over 25 years, Cambridge-based Softwerx has redefined cybersecurity for midmarket organisations with its financially guaranteed 24×7x365 Managed XDR solutions. It was founded in 1999, and is headquartered in Cambridge, Cambridgeshire, GB, with a workforce of 51-200 employees. Its website is https://softwerx.com.
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