About the position We are seeking a hard-working, dependable, coachable team player to join our Inside Sales team located remotely or in Provo, UT. The primary purpose of this position is to assess the pest control needs of prospective customers via phone, email, and text and transfer them to our Closer team to provide Aptive’s comprehensive solution. The ability to effectively communicate the features and benefits of Aptive’s service, answer questions, resolve concerns, multitask, and pay attention to detail in a fast-paced environment is crucial to success in this position. This is a seasonal role until 10/31/2026. Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand. In 2021, Aptive was included in Inc. Magazine’s “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites. Aptive Environmental provides award-winning residential pest services to more than 5,000 cities across North America. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched, becoming an industry-leader in pest control and a globally recognized brand. In 2020, with more than a million customers, Aptive was named by PCT Magazine as the 7th largest pest control company in the nation out of 20,000 competitors. In 2019 Aptive was the youngest company featured on Glassdoor’s Top 100 US workplaces and is currently ranked one of Entrepreneur Magazine’s Best Companies in America. Aptive is also a proud member of the EPA’s Pesticide Environmental Stewardship Program and has partnered with the United Nations Foundation “United to Beat Malaria” to help stop the spread of Malaria transmitted by mosquitoes. Aptive is committed to protecting the places we love because home matters.

Responsibilities

• Need to possess a strong understanding of what qualifies a lead to be transferable to the sales team
• Make a great first impression when speaking with leads
• Correctly qualify leads for Aptive's service
• Input data into the leads contact record without errors
• Seamlessly transfer qualified leads to the sales team
• Have a positive attitude and contribute to Aptives call center culture in a meaningful way
• Answer all inbound calls that are presented to you. An answer rate of 98%+ is to be expected
• Make outbound calls in a high-volume environment

Requirements

• High school graduate or GED preferred
• Sales, call center, and pest control experience highly preferred.
• Remote employees are required to provide a quiet, distraction-free work space, a stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps, jitter below 20 milliseconds, and full attention to job duties during working hours

Nice-to-haves

• Door-to-door setter experience, especially in pest control, is a plus.

Benefits

• Opportunity for advancement
• Upbeat and exciting company culture and much more!