Note: The job is a remote job and is open to candidates in USA. LJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families. They are seeking a dependable and service-focused Customer Support Specialist to assist clients and provide a high level of support in a remote environment.

Responsibilities

• Respond to client inquiries in a professional and timely manner
• Provide client support, updates, and follow-up communication
• Assist with coordination and service-related details
• Maintain organized and accurate client information
• Communicate clearly and professionally through online systems
• Help ensure a positive and supportive client experience
• Utilize online tools and systems to support daily tasks

Skills

• Strong communication and interpersonal skills
• Detail-oriented with strong organizational abilities
• Ability to manage multiple tasks and priorities
• Comfortable using online tools and technology
• Self-motivated with the ability to work independently
• Customer service, hospitality, administrative, or support experience preferred

Benefits

• Training and ongoing support
• Supportive team environment
• Access to tools and systems to help you succeed
• Ongoing learning and development opportunities
• Fully remote position
• Schedule flexibility based on business needs

Company Overview