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[Remote] Remote Customer Service Travel Advisor

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Epic Escapes Adventure Travel Agency USA is a Texas-based company that specializes in providing personalized travel services. They are seeking a Remote Travel Specialist to guide clients through their travel journey, ensuring a seamless experience by assisting with arrangements and addressing any challenges that arise.

Responsibilities

  • Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner
  • Support clients with booking modifications, cancellations, and special travel requests
  • Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes
  • Follow up with clients to confirm travel plans and gather feedback post-trip
  • Address concerns with empathy and efficiency, ensuring client satisfaction

Skills

  • Excellent communication skills—both written and verbal
  • A background in customer service, ideally within travel, tourism, or hospitality
  • High attention to detail, strong organizational habits, and a proactive mindset
  • Tech-savvy and able to learn new systems and booking tools quickly
  • A genuine enthusiasm for travel and helping others create memorable experiences

Benefits

  • Remote flexibility – work from anywhere, with hours that fit your lifestyle.
  • Exclusive travel perks and access to industry-only discounts.
  • Professional growth – ongoing training and support from a dedicated team.
  • Be part of a passionate community focused on building dreams and memories through travel.

Company Overview

  • We help find opportunities for you or your family to take the perfect vacation or getaway at a price you can afford without giving up quality or priorities. It was founded in 2025, and is headquartered in Cooper , Tx , US, with a workforce of 0-1 employees. Its website is https://www.evotravelagent.com/srutledge.
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