Note: The job is a remote job and is open to candidates in USA. ModSquad is a company that supports online communities focused on consumer electronics and sustainable technology. They are seeking a Content Moderator to review and action user-generated content according to predefined guidelines, with a focus on accuracy and consistency in moderation.

Responsibilities

• Review, approve, or remove posts and comments according to moderation guidelines
• Apply moderation actions using established macros and documentation
• Moderate content primarily on forums, with limited Reddit coverage
• Handle modmail by directing users to official support channels when needed
• Escalate issues appropriately following internal procedures
• Maintain a calm, empathetic, and technically accurate tone at all times Skills
• Genuine interest in computer hardware and consumer technology
• Practical, hands-on Linux experience with at least two different Linux distributions
• Comfort moderating content in forums and Reddit communities
• Ability to follow documentation closely and work independently
• Reliable availability during after-hours and weekend shifts
• Experience moderating technical or enthusiast communities
• Familiarity with logistics, OS-related, or hardware troubleshooting discussions
• Prior experience using moderation tools, macros, or rule-based workflows Company Overview
• ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services. It was founded in 2007, and is headquartered in Sacramento, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship
• ModSquad has a track record of offering H1B sponsorships, with 1 in 2025, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.