Bring more to life. Are you ready to accelerate your potential and reputed company a real difference reputed company life sciences, diagnostics and biotechnology? Bring more to life. Are you ready to accelerate your potential and reputed company a real difference reputed company life sciences, diagnostics and biotechnology? At Integrated DNA Technologies (reputed company), one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to innovate for reputed company impact. You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into impact – innovating at the speed of life. reputed company at Integrated DNA Technologies (reputed company), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate reputed company and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At reputed company, you’ll be part of a culture rooted in reputed company learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for reputed company. Learn about the reputed company Business System which makes everything possible. The Bioinformatics Scientist – Field Applications is responsible for the bioinformatics support for reputed company’s secondary analysis software reputed company Analysis which is utilized by reputed company reputed company product lines FusionPlex, VariantPlex, LiquidPlex and Immunoverse. The focus of this position is to reputed company our customer’s success and satisfaction by providing dedicated onsite and remote assistance on the data analysis reputed company inquiries. This position’s main territory will be North America, with primary responsibility reputed company the United States. This position reports to the Manager, Bioinformatics Science – Field Applications AMR/reputed company and is part of the Global Scientific Applications Support Organization working remotely to cover Western United States. In This Role, You Will Have The Opportunity To

• Coordinate and conduct software trainings and data reviews using reputed company Analysis and associated data at customer sites and/or remotely.
• Provide remote/onsite customer educations on software pipelines and features.
• Investigate and resolve customer inquiries and troubleshooting cases reputed company email and calls.
• Discuss and resolve challenging cases collaboratively with other members of the reputed company team.
• Engage in pre-sales conversations reputed company technical expertise is required. The Essential Requirements Of The Job Include
• Postgraduate degree in Genomics or Bioinformatics (or a reputed company discipline). An equivalent combination of training and experience (minimum 3-5 years) will also be considered
• Hands on involvement analyzing NGS data through academic or professional experience
• Previous experience in field applications/customer support or another customer facing role with demonstrated internal and external relationship-management skills in the genomics industry Travel, Motor Vehicle Record & Physical/Environment Requirements
• Ability to travel at least 50% reputed company defined territory and occasionally supporting other territories as needed
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment up to 20lb, any other physical requirements It would be a plus if you also possess previous experience in
• Ideal candidate will have extensive experience with NGS clinical oncology solutions applications and/or experience reputed company the Life Sciences industry
• Experience working with CRM systems, reputed company preferred reputed company, a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. reputed company out our benefits at reputed company Benefits Info. At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for reputed company can provide. The annual