Note: The job is a remote job and is open to candidates in USA. Hopscotch Primary Care is dedicated to transforming healthcare in rural America by providing high-quality primary care. The Product Engineer, Care Delivery will design and build AI-powered tools to enhance care delivery and operational efficiency across clinics, collaborating with various teams to create effective software solutions.

Responsibilities

• Partner closely with care teams, operational leaders, and product managers to understand workflows and identify opportunities for improvement
• Design, build, and deploy high-quality applications and workflow tooling that support clinic operations and care delivery
• Leverage internal platform capabilities, data assets, APIs, and AI infrastructure to rapidly prototype and productionize new solutions
• Build user-facing experiences that are intuitive, reliable, and deeply integrated into clinical workflows
• Develop AI-enhanced operational tools that reduce administrative burden and improve care team effectiveness
• Translate ambiguous operational challenges into scalable technical solutions
• Iterate quickly based on user feedback and operational outcomes
• Collaborate with Data and AI Platform teams to shape reusable platform primitives and workflow capabilities
• Contribute to the evolution of our internal tooling ecosystem and operational technology strategy
• Help establish best practices for rapidly building and deploying workflow applications in a healthcare environment

Skills

• 3+ years of experience building customer-facing or operational software applications
• Background in software engineering, computer science, or a related technical field
• Experience building full-stack applications or workflow tooling in modern development environments
• Familiarity with APIs, data platforms and models, and integrating across multiple systems
• Ability to independently design and implement technical solutions with limited oversight
• Strong written and verbal communication skills
• Experience working in high-growth or fast-moving environments
• Experience in healthcare, care delivery, or other operationally intensive service industries
• Familiarity with AI-enabled applications, LLM workflows, or agentic systems
• You live in Central (CT) or Eastern Time (EST) Zones

Benefits

• Paid holidays + PTO
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans

Company Overview