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[Remote] Product Analytics Lead

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Napster Corp is a company that offers lifelike AI agents to enhance customer and employee collaboration. They are seeking a Product Analytics Lead to own the measurement of product-market fit and pipeline quality, connecting data to build dashboards that inform decision-making across various teams.

Responsibilities

  • Define the metrics that matter: activation, usage, deployment success, and the proof signals that show a motion is real
  • Own instrumentation across product surfaces, and the data standards that make a number mean the same thing everywhere
  • Measure deployment success and POC-to-order proof signals
  • Build and maintain the dashboards and proof readouts leadership and the board use to make product and investment decisions
  • Set data standards so metrics mean the same thing across teams
  • Decide what is worth measuring, and say what the data actually shows

Skills

  • Experience leading product analytics or data/BI functions at a B2B software company
  • Strong SQL and dashboarding skills (e.g., Looker, Amplitude, Mixpanel, or similar), plus the judgment to know what's worth measuring
  • Track record building instrumentation and metrics from a fragmented or immature data environment
  • Ability to define data standards that hold up across multiple teams and motions
  • Experience presenting metrics to leadership or board audiences in a clear, defensible way
  • Skeptical, evidence-first mindset — comfortable telling leadership what the data actually shows, not what's convenient

Benefits

  • Paid Time-Off: We offer flexible vacation time with 10 company holidays.
  • Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance, and FSA benefits are also available
  • Wellness: Access to Teladoc and an EAP
  • Parental Leave: Paid leave
  • Retirement Savings: Contribute pretax earnings to our 401(k) Plan

Company Overview

  • Founded on the principle of democratizing access—first to music in 1999, now to creative expertise in 2025—Napster has consistently been at the forefront of transformational technology shifts that expand markets and empower users. It was founded in 2021, and is headquartered in Boca Raton, Florida, USA, with a workforce of 51-200 employees. Its website is https://www.napster.ai.
  • Company H1B Sponsorship

  • Napster Corp. has a track record of offering H1B sponsorships, with 1 in 2024, 2 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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