Note: The job is a remote job and is open to candidates in USA. Pioneer Management Consulting is a company that focuses on solving complex problems and shaping strategies for executive teams. They are seeking a Principal Consultant, Solutions Architect for ServiceNow to lead technical and consulting services, develop innovative solutions, and enhance user experience across the organization.

Responsibilities

• Lead the planning, execution, and deployment of ServiceNow technical and consulting services across the ITSM/ITOM, SPM, CSM, and FSM modules
• Potentially support GTM planning and solutioning for Energy and Utilities clients through roadmapping, engagement with ServiceNow product teams, and driving industry solution development
• Partner with business stakeholders to understand their requirements and translate them into technical solutions
• Develop and implement ServiceNow workflows, integrations, and customizations
• Provide technical guidance and mentorship to the development team including providing day to day direction
• Ensure best practices and standards are followed in the development and deployment of ServiceNow solutions
• Conduct quality assurance reviews and ensure the quality of deliverables
• Troubleshoot and resolve technical issues related to ServiceNow implementations
• Stay updated with the latest ServiceNow features and industry trends
• Support the interview, selection, and management of contractors, vendors, and development talent
• Support pre-sales efforts through scoping, pricing, and demonstrations as appropriate
• Participate in the scoping, pricing, and demo’s during the sales process
• Lead the development of ServiceNow apps that can be targeted at specific client needs, and then scaled for larger markets

Skills

• 5+ ServiceNow Deployments
• 3+ ITSM/ITOM, CSM, Sales Order Management, Source2Pay, or SPM Deployments
• 5+ years of experience in the ServiceNow ecosystem (Partner or Direct ServiceNow)
• 7+ years of experience in technology
• Extensive experience with Software Development Lifecycle (SDLC) and ServiceNow NowCreate methodology
• Certified System Administrator
• Certified Implementation Specialist – ITSM/ITOM, HRSD, SPM, CSM, FSM, or other
• Strong analytical and quantitative problem-solving skills
• Ability to communicate complex ideas effectively to executives (verbal and written)
• Proven ability to work both independently and in a collaborative team environment
• Comfort with handling ambiguity and managing multiple assignments
• Proven skills in identifying client challenges and proposing solutions
• Demonstrated ability to effectively expand professional networks through strategic relationship building and engagement
• Bachelor's Degree or equivalent work experience required

Benefits

• Bonuses and other incentives are awarded at the Company’s discretion and are based upon individual contributions and overall company performance.
• Comprehensive benefits package that includes meaningful time off and paid holidays
• Parental leave
• 401(k) including employer match
• Tuition reimbursement
• A broad range of health and welfare benefits including medical, dental, vision, life, long and short-term disability, etc.

Company Overview

Company H1B Sponsorship