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[Remote] Partner Education Specialist

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Ellevation Education is a mission-driven technology company that empowers districts and educators. The Partner Education Specialist will facilitate partner learning experiences, contribute to learning design, and support cross-functional collaboration to enhance partner success with Ellevation's educational solutions.

Responsibilities

  • Deliver prepared educational content clearly and confidently using established materials, agendas, and facilitation frameworks
  • Demonstrate strong facilitation fundamentals and manage standard partner sessions effectively across live and online formats
  • Build fluency facilitating core Ellevation product workflows and respond appropriately to partner questions
  • Manage challenging facilitation moments with professionalism and partner focus
  • Incorporate feedback and coaching to continuously improve facilitation skills
  • Apply established company templates and standards to build and maintain training materials
  • Develop clear, accurate content for core product workflows under guidance from senior team members
  • Contribute to self-paced and synchronous learning assets using approved tools and formats
  • Incorporate partner feedback and internal coaching to improve the quality of learning materials
  • Own assigned training tasks and sessions, delivering consistently high-quality work on time
  • Meet expectations for timeliness, accuracy, and partner satisfaction
  • Understand how assigned work connects to broader partner adoption goals and team priorities
  • Build awareness of how education strategy supports retention, renewal, and partner success
  • Collaborate effectively within Partner Education and support cross-functional work as directed
  • Communicate clearly, share updates proactively, and follow through on commitments
  • Gather session observations and share ideas to help improve team processes and learning experiences
  • Contribute partner feedback and qualitative insights that connect to adoption and satisfaction metrics
  • Build and maintain strong working knowledge of Ellevation’s complete ELD solution
  • Facilitate foundational use cases accurately and confidently
  • Stay current on product releases through team learning and internal resources
  • Flag gaps in partner understanding and escalate complex technical questions appropriately

Skills

  • Experience in K–12 education (e.g., teaching, coaching, or instructional support) with a strong understanding of English Learner programs and instructional practices
  • Proven ability to facilitate effective adult learning experiences, both live and online, in-person and virtual
  • Excellent communication skills — able to engage diverse educator audiences and represent Ellevation professionally
  • Comfort with digital learning tools (e.g., LMS platforms, webinar tools, content creation tools)
  • Strong organizational skills and ability to manage multiple sessions and tasks concurrently
  • Solution-oriented mindset with comfort working through ambiguity
  • Ability to travel approximately 50% for in-person partner training and internal team gatherings, with higher travel during peak seasons
  • Familiarity with Ellevation's ELD solution or comparable edtech platforms
  • Experience in edtech, SaaS, or a partner-facing education or training role
  • Background in instructional design or curriculum development grounded in adult learning principles
  • Comfort using data and partner feedback to reflect on and improve session quality

Benefits

  • Benefits eligible employees (and qualifying dependents) are covered by medical, dental, vision, and basic life insurance.
  • Employees can enroll in our company's 401(k) retirement plan and receive an employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options.
  • Employees have access to flexible paid time off for vacations, sick and disability policy, additional 10 paid company holidays, 2 floating holidays and a winter office closure between Christmas and New Year's.
  • In addition, we provide a generous parental leave benefit, back-up childcare or eldercare, and a variety of other perks to support the health and well-being of our employees.
  • Opportunities to join Employee Resource Groups and support building a culture of belonging
  • Professional development and growth opportunities
  • Company and team offsites in various cities across the United States
  • Free snacks, beverages, and local organic fruit provided
  • Remote and in-person engagement opportunities, including happy hours, themed events, and competitions
  • Remote and in-person wellness programming to support team’s mental and physical wellbeing

Company Overview

  • Ellevation is the only web-based software platform specifically designed for EL educators and the English learners they serve. It was founded in 2006, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is http://ellevationeducation.com.
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