Join Our Dynamic Team at AAA Club Alliance as a Remote Part-time Corporate Travel Agent! Are you a seasoned travel professional looking for a flexible and rewarding career opportunity? Do you have expertise in SABRE GDS and a passion for delivering exceptional customer service? If so, we invite you to join our team at AAA Club Alliance as a Remote Part-time Corporate Travel Agent! At AAA Club Alliance, we're committed to providing a supportive and inclusive work environment that values diversity and promotes career growth. As a leading organization in the travel industry, we're seeking a highly skilled and experienced Corporate Travel Agent to manage domestic travel arrangements, ensure cost efficiency, and provide outstanding service to our clients. About Our Company and the Role AAA Club Alliance is a renowned organization that offers a range of travel-related services to its members and clients. As a Corporate Travel Agent, you will play a critical role in managing travel arrangements, including flights, hotels, and car rentals, while ensuring compliance with client travel policies and procedures. This is a fully remote role, offering you the flexibility to work from anywhere within our hiring territory.

Key Responsibilities

• Book domestic reservations for air travel, hotel, and car rentals, ensuring cost efficiency and outstanding service.
• Respond to requests for domestic and international price quotations, promoting acceptance of fares, rates, and suppliers that align with client travel program policies.
• Maintain professional client relations through prompt and accurate communication, ensuring high levels of customer satisfaction.
• Stay informed of airline rules, regulations, and current affairs, ensuring compliance with industry standards.
• Achieve individual and contractual service level goals, driving business growth and customer loyalty.
• Manage client profiles and special requests, ensuring personalized service and attention to detail.
• Monitor global distribution systems (GDS) queues to maintain quality control, ensuring accuracy and efficiency.
• Deliver exceptional customer service using effective phone communication skills, resolving issues and addressing concerns in a timely and professional manner.

Essential and Preferred Qualifications To succeed in this role, you will need:

• A high school diploma or equivalent.
• At least 4 years of recent experience as a Travel Consultant within the last 6 years, with a proven track record of delivering exceptional customer service.
• Proficiency in Sabre GDS, with a strong understanding of corporate travel policies and procedures.
• Preferably 1+ year of international travel experience, with knowledge of global travel trends and industry developments.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and stakeholders.

Skills and Competencies

Required for Success To excel in this role, you will need:

• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and stakeholders.
• A customer-centric approach, with a passion for delivering exceptional service and ensuring customer satisfaction.
• The ability to work independently and as part of a remote team, with a strong sense of self-motivation and discipline.
• A strong understanding of industry trends and developments, with a commitment to ongoing learning and professional development.

Career Growth

Opportunities and Learning Benefits At AAA Club Alliance, we're committed to supporting the career growth and development of our team members. As a Remote Part-time Corporate Travel Agent, you will have access to:

• Ongoing training and professional development opportunities, ensuring you stay up-to-date with industry trends and developments.
• A supportive and inclusive work environment that values diversity and promotes career growth.
• Opportunities for advancement and career progression, with a clear path for professional development.

Work Environment and Company Culture

Highlights At AAA Club Alliance, we're proud of our company culture and work environment. As a remote team member, you will enjoy:

• A flexible and remote work arrangement, allowing you to work from anywhere within our hiring territory.
• A supportive and inclusive work environment that values diversity and promotes career growth.
• A range of benefits and perks, including paid holidays, generous paid time off, and tuition reimbursement.