Note: The job is a remote job and is open to candidates in USA. Vertex Pharmaceuticals is a global biotechnology company that invests in scientific innovation. The Pain Territory Account Manager is responsible for establishing and maintaining relationships with key institutional decision makers and healthcare professionals to promote the use of JOURNAVX in acute pain management, while driving sales performance and ensuring compliance within hospital settings.

Responsibilities

• Establishes meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)
• Develops and maintains expertise on the product's clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients
• Navigates the formulary process and delivers key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems
• Develops a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers
• Implements and maintains strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape
• Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations
• Collaborates compliantly with other field team members (e.g., Territory Business Managers, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives
• Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history

Skills

• 5-7+ experience in biotech sales; hospital/institution product launch experience is highly desired
• 3+ years of Account Management experience and ability to leverage existing institutional relationships
• Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers
• Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets
• Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
• Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations
• Must live and work within the territory. Depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airport
• Valid driver's license and in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs
• 10-30% of overnight travel may be required depending on territory
• Experience in launching new products preferred

Benefits

• Eligible for an annual bonus and annual equity awards
• Overtime pay, in accordance with federal and state requirements
• Inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations
• Medical, dental and vision benefits
• Generous paid time off (including a week-long company shutdown in the Summer and the Winter)
• Educational assistance programs including student loan repayment
• A generous commuting subsidy
• Matching charitable donations
• 401(k)

Company Overview