Note: The job is a remote job and is open to candidates in USA. Leaply is a fast-growing ecosystem of digital and physical products that helps people build healthier habits. They are seeking a data-driven Analyst to enhance team performance and implement scalable systems, focusing on monetization, support, and online reputation.

Responsibilities

• Foundation Building & Data Architecture: As the first analyst in this direction, you will own the end-to-end data flow—from querying and structuring raw data in BigQuery to ensuring a "single source of truth" for the entire Ops department
• Advanced Analytics & Modeling: Move beyond basic reporting. You will develop antifraud models to mitigate risks and design complex behavioral segmentations to understand user lifetime value and churn triggers
• Performance Monitoring: Architecting the automated KPI ecosystem and health-check dashboards for Payments, Support, and FirstLook
• Strategic Insight Generation: Conducting high-level deep-dives into payment failure trends, transaction routing optimization, and operational bottlenecks
• AI & Automation Integration: Leading the charge in implementing AI/LLM solutions—from automated support ticket classification to predictive routing and fraud detection
• Actionable Implementation: Working as a strategic partner to Ops Leads to ensure your data models translate into direct business growth and process overhauls

Skills

• 2+ years of experience in Data or Operations Analytics (preferably in Fintech, SaaS, or high-growth startups)
• Proficiency in writing complex, optimized queries (CTEs, Window Functions, etc.)
• Proven ability to tell a story with data in Tableau, making complex metrics easy for stakeholders to digest
• Strong understanding of product funnels (Amplitude) and business unit economics
• A keen interest in AI/Machine Learning and a willingness to experiment with new automation tools
• Fluent in translating data findings into clear business recommendations

Benefits

• Competitive compensation and a high-impact role.
• Full Ownership: Freedom to optimize and evolve the support function as you see fit.
• Support from the best: Access to internal professional communities (Marketing, Product, Operations) within the SKELAR network.
• A meaningful mission: Help millions of people live healthier lives every day.

Company Overview