Note: The job is a remote job and is open to candidates in USA. Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. They are seeking a Migration Coordinator - Content Catalog to support customer transitions from UNIFI Pro to Content Catalog, responsible for coordinating migration activities, managing customer communication, and ensuring successful onboarding and migration completion.

Responsibilities

• Manage and coordinate end-to-end customer migration activities from UNIFI Pro to Content Catalog
• Schedule and lead customer introduction, onboarding, and kickoff meetings
• Guide customers through migration timelines, requirements, and onboarding processes
• Collect, verify, and maintain customer account and migration-related information
• Track migration progress, status updates, and workflow execution using internal dashboards and systems
• Coordinate migration readiness reviews, audits, execution activities, and validation processes
• Communicate proactively with customers throughout migration review and completion stages
• Monitor migration milestones and progress tracking within Salesforce and related operational systems
• Collaborate with support, QA, and development teams to troubleshoot and resolve migration issues
• Maintain migration documentation, reports, audit logs, and master tracking records
• Support operational process improvements to streamline migration efficiency and customer experience

Skills

• 3-5 years of hands-on Revit experience, specifically with family building
• 5+ years of experience supporting migrations, onboarding programs, or customer operational workflows
• Strong ability to independently manage assigned workflows and follow detailed process instructions
• Experience coordinating customer-facing operational or technical processes
• Strong organizational, communication, and project coordination skills
• Ability to manage multiple concurrent projects, timelines, and customer engagements
• Experience working with internal systems, dashboards, and collaboration tools
• Strong attention to detail with a proactive problem-solving mindset
• Experience with Autodesk Docs, Autodesk Forma, or related Autodesk platforms
• Familiarity with Salesforce, Slack, Airtable, or AI tools such as Claude
• Experience supporting software migrations, SaaS onboarding programs, Autodesk ecosystem tools, customer success operations, architecture/engineering/construction (AEC) workflows, or technical support operations

Benefits

• Contract Type: W2 Only

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