Note: The job is a remote job and is open to candidates in USA. Powerfleet is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. The Mid-Market Account Executive is responsible for managing and growing a portfolio of existing and prospective customers through upselling, cross-selling, and renewal activities while building strong customer relationships.

Responsibilities

• Manage and grow an assigned portfolio of mid-market accounts
• Identify and pursue upsell, cross-sell, and expansion opportunities
• Support renewal discussions and commercial conversations with customers
• Develop account plans that drive customer growth and retention
• Build strong relationships with customer stakeholders and decision-makers
• Develop a deep understanding of customer business objectives and operational challenges
• Serve as a trusted advisor by recommending solutions aligned with customer needs
• Maintain regular customer engagement to proactively identify risks and opportunities
• Manage multiple opportunities simultaneously across a large portfolio
• Conduct discovery conversations and solution presentations
• Coordinate internal resources to support customer opportunities
• Advance opportunities through the sales process and negotiate commercial agreements
• Partner with Customer Success to support customer adoption and retention
• Collaborate with Solutions Engineering, Services, Product, and Marketing teams
• Escalate and coordinate customer concerns when necessary
• Maintain accurate pipeline and forecasting information within CRM systems
• Manage account activity, opportunity progression, and revenue targets
• Consistently execute against assigned sales objectives

Skills

• Bachelor's degree or equivalent professional experience
• 1–3 years of sales, account management, business development, or customer-facing experience
• Strong organizational and time management skills
• Excellent communication and relationship-building abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience utilizing CRM platforms such as Salesforce or similar tools
• Must be authorized to work in the United States without current or future sponsorship requirements
• Experience in SaaS, telematics, AIoT, logistics, fleet management, or warehouse technology industries
• Experience managing customer portfolios and renewal conversations
• Experience working in a quota-carrying sales environment

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