Note: The job is a remote job and is open to candidates in USA. Baylor Genetics is a company focused on delivering insights and analytics for Revenue Cycle Management. The Manager, RCM Strategy & Analytics is responsible for creating executive-level analytics and dashboards to support strategic initiatives and improve performance through data integration and visualization tools.

Responsibilities

• Develop recurring executive-level summaries that explain performance drivers, risks, and the actions needed to support the strategy and execution of RCM initiatives
• Translate complex datasets into clear narratives and recommendations for senior leaders (what happened, why, and what to do next)
• Design, build, and maintain Tableau dashboards and recurring reports that support KPIs, operational metrics, and executive reporting needs
• Implement reporting best practices and conduct dashboard efficiency reviews to maintain performance and reliability
• Pull together and reconcile data from disparate systems and sources to create consistent, trusted reporting outputs
• Standardize definitions and logic for core metrics to improve reporting consistency and reduce operational risk
• Analyze CPT-level claim datasets to identify trends, payer behavior patterns, and operational root causes that impact reimbursement performance and execution
• Support analytics tied to CPT-level mapping and related governance needs in collaboration with RCM, Finance, and cross-functional stakeholders
• Use Microsoft Copilot (preferred) and approved AI tools to accelerate drafting of executive summaries, standardize recurring reporting, and improve clarity and consistency, while validating the accuracy of all outputs
• Document processes, data sources, and dashboard functionality to enable continuity, reduce single points of failure, and support stakeholder adoption
• Adhere to the Code of Conduct as outlined in the Baylor Genetics Compliance Program
• Perform other job-related duties as assigned

Skills

• Bachelor's degree in Data Analytics, Computer Science, Information Systems, Business, Finance, Statistics, or a related field (or equivalent practical experience)
• Minimum of 5 years of experience in business analytics, data analysis, business intelligence, or performance reporting; healthcare/diagnostics experience strongly preferred
• Hands-on experience with data visualization and BI tools (Tableau preferred; Power BI acceptable)
• Proficiency in data querying and preparation (SQL strongly preferred; Excel required)
• Familiarity with CPT claim-level data is required (procedure/CPT-level analysis, claim outcomes, and payer response patterns)
• Molecular diagnostic claim experience preferred (genetic testing reimbursement context, payer policy variability, lab/diagnostics billing nuances)
• Microsoft Copilot (preferred) and approved AI tools to accelerate drafting of executive summaries, standardize recurring reporting, and improve clarity and consistency

Company Overview

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