Note: The job is a remote job and is open to candidates in USA. Epiq Counsel is supporting a leading enterprise financial services organization on a high-priority engagement to transform its litigation and legal operations function. The role involves evaluating litigation processes, optimizing KPIs, and driving the adoption of legal technology while partnering with senior leadership to align operations with business goals.

Responsibilities

• Evaluate and optimize litigation processes, capacity models, and workload allocation
• Build and operationalize KPIs and data-driven reporting frameworks
• Drive adoption of legal technology (e.g., matter management, e-billing platforms)
• Lead multiple concurrent initiatives across process, reporting, and systems
• Partner with executives to align operations with business goals and demand

Skills

• 5+ years of litigation experience (law firm and/or in-house), with strong credibility among senior legal stakeholders
• 5+ years of experience working within or alongside Legal Operations function
• Proven ability to assess and improve processes, KPIs, and operational frameworks
• Experience with capacity modeling, workload allocation, and organizational design
• Strong exposure to legal technology ecosystems (e.g., matter management, e-billing, reporting tools)
• Ability to translate business outcomes into structured requirements for technology solutions
• Experience leading or supporting complex multi-workstream initiatives
• Must be interested in practicing in an alternative, fixed-term legal services model
• Litigation experience within insurance, financial services, or complex commercial litigation (e.g., class actions, bad faith matters)
• Experience implementing or optimizing platforms such as Onit, NetDocuments, or similar systems
• Background in legal ops consulting or transformation initiatives
• Experience working in environments transitioning from legacy/manual processes to data-driven systems

Benefits

• Fully remote
• 401(k) with company match
• PTO and paid federal holidays
• Optional medical coverage; HSA Account; Wellness Program
• Employee Assistance Program

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