Note: The job is a remote job and is open to candidates in USA. Sonova Group is a leading company in the retail sector, seeking a Key Account Manager for the US Club & Mass channel. This role is responsible for driving profitable growth and strategic account development across key U.S. retail partners, ensuring commercial excellence and strong retailer partnerships.

Responsibilities

• Lead day-to-day commercial management of assigned national retail accounts including Costco, Walmart, Sam's Club, and other strategic partners
• Develop and execute annual joint business plans aligned to revenue, profitability, distribution, and market share objectives
• Build and maintain strong relationships with retail buyers, merchants, planners, and marketing stakeholders
• Lead line reviews, joint business planning, quarterly business reviews, assortment presentations, and new product launch discussions
• Identify opportunities to expand distribution, improve merchandising, unlock incremental revenue, and strengthen retailer partnerships
• Prospect and develop new retail and channel growth opportunities aligned with company objectives
• Develop SKU-level forecasts and support monthly, quarterly, and annual business planning activities
• Partner with Supply Chain, Customer Service, and Operations to support inventory planning and retailer execution
• Drive promotional planning, seasonal programs, merchandising initiatives, and omnichannel execution across in-store and online channels
• Analyze sales performance, inventory trends, pricing, promotions, and profitability to identify growth opportunities and business risks
• Utilize retailer POS reporting, syndicated data, and business intelligence tools to develop actionable recommendations
• Collaborate with Marketing, Finance, eCommerce, Operations, and Commercial teams to ensure best-in-class retailer execution

Skills

• 6–8+ years of experience in National Account Management, Sales, Business Development, or Commercial Leadership
• Proven experience managing large U.S. retail accounts such as Costco, Walmart, Sam's Club, Best Buy, or similar national retailers
• Strong understanding of omnichannel retail including brick-and-mortar and retailer.com environments
• Experience with pricing strategy, promotional planning, assortment management, and profitability optimization
• Strong commercial, financial, and analytical skills with experience using retailer data and business intelligence tools
• Excellent negotiation, presentation, communication, and stakeholder management skills
• Ability to balance strategic thinking with operational execution in a fast-paced environment
• A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
• Bachelor's degree in Business, Marketing, Sales, or a related field preferred
• Experience with retailer portals, Power BI, Tableau, syndicated data, or similar reporting platforms preferred

Benefits

• Medical, dental and vision coverage
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• Plan rules/offerings dependent upon group Company/location.

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